Update

by Research Methods on October 28, 2013

Hello – I am sorry for the radio silence. Since January 2013 I have been working on a number of interesting design, innovation and ethnographic research projects. This has been keeping me very busy and unfortunately has not left me much time to keep Research Methods up to date. You can find out more about the projects I am working on at Experience Research and Consulting Limited (do let me know if you need a hand with any ethnographic research, design or innovation projects). I have started a series of interviews with designers, innovators and entrepreneurs and the role which user research plays in the projects they work on. Have a peek here. Please feel free to follow me on Twitter.

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Service Design in emergency waiting room

by Research Methods on January 27, 2013

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Intel Healthcare Ethnography

by Research Methods on January 6, 2013

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Charles Leadbeater on innovation

by Research Methods on November 19, 2012

“In this deceptively casual talk, Charles Leadbeater weaves a tight argument that innovation isn’t just for professionals anymore. Passionate amateurs, using new tools, are creating products and paradigms that companies can’t.” – visit TED for a whole range of talks.

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Some interesting links

by Research Methods on October 26, 2012

An Anthropologist in America, Gillian Tett – Financial Times

Anthropology, Development and ICTs: Slums, Youth and the Mobile Internet in Urban India by Nimmi Rangaswamy and Edward Cutrell, Microsoft Research India

How Intel thinks: Using soft sciences to help predict the future, ZDNET

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The Social Life of Small Urban Spaces – The Street Corner

by Research Methods on October 21, 2012

As researchers I think there’s a lot we can learn about the design of space from from William Whyte’s work – The Social Life of Small Urban Spaces – The Street Corner. Watch a video here.

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Behold, The Very First Documentary Shot With Google Goggles

by Research Methods on September 23, 2012

As a researcher I am always willing to try out new techniques, well here’s one approach which hopefully I will get to try out. Behold, The Very First Documentary Shot With Google Goggles

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The Future of the Book | IDEO

by Research Methods on September 9, 2012

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UKUPA Ethnography

by Research Methods on August 17, 2012

UKUPA March 2012 Event – Ethnography Part 1. I enjoyed attending this event!

UKUPA March 2012 Event – Ethnography Part 1 from UK UPA on Vimeo.

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Design Ethnography

by Research Methods on August 4, 2012

Design Ethnography from Central on Vimeo.

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Why film is such a strong medium

by Research Methods on July 26, 2012

I know the topic is a like bit off spec for the blog.  But what a brilliant film!

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One of my favourite books: Creating Breakthrough Ideas: The Collaboration of Anthropologists and Designers in the Product Development Industry.

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Genevieve Bell

by Research Methods on June 23, 2012

Genevieve Bell an anthropologist at Intel describes Big Data as a person:

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think public prototyping

by Research Methods on June 23, 2012

An introduction to prototyping from thinkpublic – a social design agency.

Prototyping made simple from thinkpublic on Vimeo.

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A few interesting articles:

by Research Methods on June 17, 2012

A few interesting articles:

Life unplugged – Phillip Vannini, professor and Canada Research Chair in public ethnography at the school of communication and culture at Royal Roads University in Victoria, B.C in Canada is carrying out research into people living off the grid.

Scottish citizen journalists: charting the Olympic torch relay

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Customer Journey Map

by Research Methods on June 5, 2012

Links to information on customer journey maps:

Customer Journey Map (heads up this links to my work website)
Journey Map research (various pins on Pinterest)
Using Customer Journey Maps to Improve Customer Experience, Havard Business Review Blog
Customer journey mapping, Design Council
Customer journey mapping leads way to better interaction, Guardian newspaper

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Anthropologist for Intel describes Big Data as a person

by Research Methods on May 29, 2012

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What is Problem Framing in Design?

by Research Methods on May 23, 2012

An interesting presentation from Jeremy Alexis – What is Problem Framing in Design?

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Recruiting participants for research projects

by Research Methods on May 19, 2012

As a researcher the one element during a research project which causes me to worry the most is recruiting participants. Are we going to be able to recruit participants for the study? I suppose this is to do with the fact that it is virtually out of my control. How do I minimise my level of worry / stress:

  1. Work with a good participant recruitment agency
  2. Speak with the recruitment agency even before you have won the project to get their input in terms of the difficulty or ease of recruiting participants from market segment ‘x’ will be
  3. Work closely with the client to develop the screener
  4. Allow enough time in the project timetable
  5. I can’t emphasise point 4.0 enough ‘allow enough time in the project timetable to recruit participants’
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